TERMS & CONDITIONS

The owner of this accommodation booking form on the eslav-eclam2023.eu website (hereinafter: booking form) is Publicon OÜ (business registry number 11077247) located at Kastani 42, Tartu, Estonia.

Information about sales, items and prices
The terms and conditions apply when booking accommodation via the booking form on this website. All hotels and room types available are listed together with the prices. Detailed information about the options is presented in the booking form. 

All accommodation bookings have to be made via the online booking form that will be open on this website from March 2023 until May 2023.

Booking process
Accommodation at the ESLAV-ECLAM meetings is subject to a fee. Please fill in all compulsory fields and make the selections for your accommodation. At the end of the form, you will see the total sum of your selections. You can then preview your booking form and submit the booking, then make a selection between payment via bank transfer. Publicon OÜ is the processor of personal data. We can only accept euro payments.

The accommodation booking is binding for the participant. The booking is confirmed when the payment has been received. The fees are to be paid in advance, payment options will become available after a successful booking. If Publicon will not receive the payment by the payment deadline, we will cancel the booking and offer it to other participants.

The number of rooms available in each hotel for each night is limited. You can only make selections where there is still availability. If there is an error with the system, we will notify bookers as soon as possible and refund money for the selections that are no longer available within 14 days. 

Payment receiver is Publicon OU.
Adress: Kastani 52, 50410 Tartu, Estonia.
Bank details: 
Swedbank, Liivalaia 8, Tallinn, Estonia
IBAN EE472200221054942333
SWIFT/BIC HABAEE2X

Delivery
After filling in the booking form, an automatically generated confirmation e-mail will be sent to the e-mail address inserted in the form free of charge. The e-mail contains a pdf link with the booking data which can be downloaded and serves as written confirmation. Together with the confirmation, there is also an invoice.

If you notice a mistake in your booking data or if you need some information on the invoice to be changed (e.g. a night to be added, a VAT number to be added, the payment deadline extended), please contact the Delegate Services. Please send an e-mail to eslaveclam2023@publicon.ee.

Processing personal data
The Delegate Services will process the personal data (such as the name, phone number, address, e-mail address) inserted into the booking form only in relation to the accommodation booking you made.


Cancellation policy
Cancelling your accommodation booking is free of charge until 1 April 2023 - the processing fee of 35€ applies. In the event of a cancellation after 1 April 2023, no refund is possible. Refunds will be processed within two weeks of receiving the cancellation request.

Please submit your cancellation to the Delegate Services in writing via e-mail: eslaveclam2023@publicon.ee. Cancellation requests must identify the registrant’s name, email address, the amount paid and bank details. Cancellations cannot be made directly to the hotel, these are not considered valid cancellations. Name changes are free of charge, but these need to be reported to the secretariat via e-mail at least 48 hours before the beginning of the booking period.

In the case of force majeure events (such as natural disasters, travel restrictions, strikes, epidemics etc.) or any other major events that are beyond the control of the party in question such as governmental or other restrictions, Publicon OU shall not be liable for any failure or delay in performing their obligations. Publicon OU and the organising committee reserve the right to cancel or postpone the Congress, which will bring about a revision of the accommodation terms&conditions and cancellation terms. The organisers reserve the right not to refund accommodation fees in full in order to cover organising costs, the proportion of the refund (if at all) will be deliberated by the organisers based on the force majeure situation. All registrants will be notified about updates via e-mail after such decisions have been made by the organising committee. The organisers will not be liable for any costs or damage that might befall the participant in relation to the event being cancelled or postponed or taking place in a decreased capacity.

Please send all questions regarding the booking and payment to the:

Publicon OU
Manager of the Delegate Services
Ms Kirke Pallon
E-mail: eslaveclam2023@publicon.ee